Client Login        Create an Account        Contact Us


HOME FEATURES PRICING FAQS CONTACT US


Bookmark and Share
 - Questions? Call Us!
1.800.401.WEB2

Call us to speak  
with one of our 
consultants or
request a     
call back   
and we'll   
call you.       
-call back
 - Special Offer
For a limited time!
Receive a free blog with the purchase of any website. Start here


1. What types of websites do you offer?
WebSpace LiteTM offers several types of websites that are right for many businesses, industries, and categories. These include static HTML websites, Flash animated websites, Flash Intros, blogs/forums, Content Management Solution (CMS) websites, and ecommerce websites. *We also offer websites for online dating, real estate, and social networking.
 
2. What's included with each standard website package?
Each Standard Website Package Includes:
Complete website installation, standard programming and upload
Up to 4 Webpages (online and fully functioning)
Search Engine Optimization (SEO)
1st Month of Website Hosting Free
Basic Stock Photography
Content Upload Interface
Dedicated Project Manager
Fast Three to Four Day Project Turnaround
 
3. What packages do you have available and what are the associated costs?
Our standard 5-page website package are currently priced at $169.00. This is a one-time fee which includes installation and content addition.

Our ecommerce package is $289.00. This is a one-time fee which includes installation, content addition, and the initial addition of up to 5 products. You will be able to add as many product items as you'd like after your website is complete.

Our basic blog packages are $99.00 each. This is a one-time fee which includes installation and a Content Management System (CMS).

Please click here to view our pricing chart.

 
4. Will my website be customized with my company's information and logo to fit my business?
Absolutely! We will modify and customize your selected design with your company information, logo, as well your company's photography, and any accompanying text descriptions.
 
5. How do I submit my website information to you?
Your website information can be submitted after the sign up and purchase process. There is a dedicated content upload section that allows you to easily upload all documents and related project materials directly from your computer's hard drive. There are also available text fields that you may use to type and enter information directly for inclusion on your website.
 
6. What type of information will I need to submit?
The information you will need to submit basically consists of any information that you would like to include on your company's website. The information should include the main and primary sections that you would find on most company websites such as the company history, about us, hours of operations, services, contact information, etc.
 
7. What format should the information be in when I am submitting?
The preferred format for all content submission is Microsoft Word. Other acceptable formats include rtf and txt formats. For all graphics including logos, the preferred formats are: jpeg, gif, pdf, psd, eps, and ai formats. There will also be a text comment box available for you to add any special instructions or notes for our developers with regards to building your website. This includes any preferred changes to the navigational tabs or website wording, etc.
 
8. What if I do not have content for my website?
No Problem. You have several options available. You may use our own staff content copy writing services for an additional one-time fee. A complete list of add-ons will be made available once you've added your selected design to the cart. You may also choose to develop your own website's content as well as selecting the use of a third party writing service. The choice is entirely up to you. You may still secure and purchase your website design even without content if you so choose. We will upload your website files onto a private server within the normally 3 to 4 day project timeframe. You will then have up to 30 days to upload your website's content. We will add your content to the website free of charge during this period. Once you've uploaded your content, we'll simply add it to your website and make it live immediately. All you have to do is login and upload your information. It's that simple!
 
9. What if I do not have a logo?
No problem. We have several predesigned logos available that you may choose from. We will customize the logo with your company's name and colors. Click here to view our available logos. If you do not find a suitable design, we do offer customized logo design services as well. Please click here to request a quote regarding our customized logo design services.
 
10. What if I do not have photographs or images for my website?
WebSpace Lite includes basic stock photography in all of our website packages. This means that all photographs that appear in your selected website design may be used in your actual design. You may also purchase additional photographs for your website from our affiliates www.istockphoto.com, www.fotolia.com, and www.dreamstime.com.
 
11. Do I have the option of choosing whether my website is Flash Animated or statically developed (no animation)?
You may select either option with most of our standard websites. Other types of websites such as our ecommerce and CMS websites may include just a Flash animated header in which you also have the option to choose. You will see the appropriate icons below associated with each website that carries animation options when selecting your design.


Full Flash Animation Available

Flash Animated Header Available
 
12. Can I add more features to my website such as submission forms, blogs, RSS feeds, photo galleries, etc.?
Yes. Any of these features and many more may be added to any of our website packages. Once you've selected an item, a complete list of all available additional service options will be displayed.
 
13. How do I select a design?
Simply browse our design section and select the right fit and design for your company. Click here to begin browsing. You will receive unlimited access to thousands of our pre-designed/developed websites, blogs, and logos. There is an advanced sort feature that allows you to organize the available websites by categories or particular industries. There is also a key word search function as well.
 
14. What if I like more than one design during the selection process?
You may use the favorites feature to create a list of the designs that interest you. Simply click the star located directly beneath the thumbnail view of the website that you are interested in. When you continue, you will see a full page view of all your favorites.
 
15. What about website hosting?
Website hosting from WebSpace LiteTM costs $8.95 per month. Your first month of hosting is always free of charge. The monthly billing will begin 30 days after your website goes live, and will be recurring every 30 days thereafter.
 
16. Can I make changes to my website after it is complete?
Yes. There is a 7 day review period beginning at the time of project completion to review your website's content, functionality and aesthetics. During this time, minor changes and revisions will be allowed.
 
17. What if I want to make changes after my review period has ended?
WebSpace LiteTM offers several website updating and maintenance options for those who will need their website's content updated. We have one-time updating options available as well as ongoing monthly updating plans. Whether or not you will need any of these options depend upon your updating needs. None of the options are mandatory. The pricing varies and will depend upon the type and frequency of the changes needed. Please also see Question 21.
 
18. Does my website come with a warranty? Is my website guaranteed?
Yes, we guarantee all of our websites indefinitely. We will fix or replace your current website with a new website of equal or lesser value if your website fails due to any reason as a result of our programming or faulty coding.
 
19. What happens after I complete the online purchase process?
Once the online purchase process is completed, you will receive an email that will contain your user account information, your project manager contact information, and a detailed receipt of your purchases and services. There will also be information pertaining to your project such as completion date and related details. Your project manager as well as our general customer service team are available daily from 9 am to 9 pm EST. Monday-Friday. For inquiries outside of these times, you may email techsupport@webspacelite.com or use our contact form 24 hrs a day / 7 days a week.
 
20. What if I do not think the pre-developed website designs are a right fit for my company?
No problem. WebSpace LiteTM also offers fully customized website design and development solutions. Please click here to request more information about our customized solutions.
 
21. What if I want to update and control my website content myself?
No problem. WebSpace LiteTM offers many website packages that include a built-in Content Management System (CMS). A CMS is a powerful system that enables you manage, edit, and publish new content on your website yourself. All of our ecommerce websites include a CMS along with many of our non-ecommerce websites. If you're interested in obtaining a non-ecommerce website that has this technology included, select "CMS Website" or "Standard Website" when selecting your design, and look for the icon below to identify the websites that include a CMS. All Blogs and Forums include a CMS as well.

Content Management System (CMS) Included
 
22. What form of payments do you accept?
We accept all major credit/debit cards including Visa, MasterCard, Discover, and American Express processed through either Google Checkout or PayPal.


*Please note that certain packages such as the online dating, real estate and social networking packages may require advanced programming and will carry additional programming costs that will be determined. Please contact us to inquire about any product that falls into this category and to receive a quote regarding the additional charges that may be incurred.



WebSpace Lite © 2009   •   Privacy Policy   •   Terms Of Use   |   All Rights Reserved